Contact Us

Head to the Pricing page, choose the plan that fits, and complete checkout. You'll receive a welcome email within minutes containing your login details and a quick-start guide.

Once logged in, go to your Dashboard and select "Edit Profile." From there you can upload images, add captions, organize work into collections, and reorder pieces with drag-and-drop. Supported formats: JPG, PNG, and MP4 up to 50MB per file.

Memberships are billed monthly or annually depending on the plan you choose, processed securely through Stripe. You can update your card or cancel anytime from the Account page — no fees, no lock-in.

Yes. Cancel from your Account settings and you'll keep full access until the end of your current billing period. We never charge cancellation or hidden fees.

Verified members appear in the public Member Directory and can be filtered by location, specialty, and availability. Clients can reach you directly through the contact button on your profile, and you'll receive notifications by email.

Absolutely. You retain full ownership and copyright of every image and video you upload. LensPond only displays your work to promote your profile and never licenses or resells it.

Higher tiers unlock more portfolio uploads, priority placement in the directory, advanced analytics, and 24/7 support. A full feature comparison lives on the Pricing page.

Email us at support@lenspond.com with a brief description and any screenshots. Our team typically responds within one business day.